Frequently Asked Questions about custom lined boxes

It will largely depend on the type of box requested. Lined boxes, for example, typically have minimum production quantities around 50-100 units. On the other hand, self-assembly boxes usually require higher minimum quantities, around 300-500 units.

Upon receiving your order and final artwork, you can expect to receive your boxes within a maximum of four weeks. During the holiday season (October-December), delivery times may extend to five to six weeks.

All our boxes are fully customizable in design and size, even in small quantities.

Distance is not a problem for us; we ship to the entire Peninsula, Balearic Islands, and Canary Islands. We use remote tools to advise you, allowing us to stay closely connected.

All our orders can be changed or canceled as long as production has not started, design studies have not begun, or necessary materials have not been purchased.

At Encaja Packaging, we place great value on our after-sales service. We strive to ensure that the quality and final outcome meet our customers’ expectations. If something went wrong with your packaging, please don’t hesitate to contact us. We will offer a solution as quickly as possible.